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CUSTOM ORDER PROCESS

Everything You Need Know

STEP ONE: GET IN TOUCH

Pop me an email, a WhatsApp message or a DM. 
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In that message try to give me a little context - such as who is if for, if you want help designing or share any inspiration pictures or drawings you might have and also your timeline. 
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Please be aware that I have a pretty small home studio set up. This can limit me as to what sort of designs I can create, but if you give me a few details in your initial message I can tell you pretty quickly if this is a design I think I could make with my set up. If I don't think I have the instruments, I can refer you on to some lovely other Cape Town jewellery studios. 

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STEP TWO: VIDEO CALL

Next we will arrange a video call to discuss your ideas and design.

 

If your design includes stones, we will explore this together - I will be able to show you which stones I have in stock or what I can order in for you.  

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STEP THREE: QUOTE

Next you will receive the quote.

STEP FOUR: CREATING

Now I get to do the fun part of turning your design into silver! 

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Custom designs can take up to 3-5 weeks, depending on the design and if I need to order additional materials for it, such as gemstones. 

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STEP FOUR: COLLECT OR DELIVERY 

You will be notified when your order is ready.

 

Depending on the option you chose when placing your custom order, your piece will either be delivered or you will be able to collect from my home studio in Chelsea Village. 

Mon-Fri: 8am - 4:30pm

Orders can be  shipped throughout South Africa.

Please email me regarding exchanges and return policies.

EFT details will be provided following your order. 

Pick up your order from my home studio in Chelsea Village.

Home Studio in Chelsea Village and stockists in CPT.

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